Frequently Asked Questions
Everything you need to know about shopping with Polder Products.
What is the standard shipping timeframe for home goods?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for Polder Products?
We offer a 30-day return policy for most items in their original packaging. Please note that for safety reasons, used kitchenware or personal care items may not be eligible for return.
Do your products come with a warranty?
Yes, all Polder Products are backed by a one-year limited warranty against manufacturing defects. Please keep your proof of purchase to facilitate any warranty claims.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Are your cleaning and storage products BPA-free?
Yes, we prioritize safety and quality. All of our plastic kitchen and storage products are manufactured using BPA-free materials to ensure your home remains safe.