Returns & Exchanges

At Polder Products, we stand behind the quality of our home solutions and offer a 30-day return window for any unused items in their original packaging. We strive to ensure every customer is completely satisfied with their purchase and offer a streamlined process for all domestic returns.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return.

2

Prepare Your Package

Securely pack the items in their original box and include all manuals and accessories to ensure a full refund.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any old labels.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will issue a credit to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing